Terms & Conditions
All transactions made through the Site are subject to our acceptance, which is at our sole discretion. Without limitation, this means that we may refuse to accept or may cancel any reservation or transaction, whether or not the reservation or transaction has been confirmed, for any or no reason, at our sole discretion, and without liability to you or any third party.
All prices and amounts shown on sheaglam.com are listed and transacted in U.S. dollars (USD). Many factors contribute to the exchange rate of your local currency versus the U.S. dollar. Your financial institution will convert all charges to your local currency based on the exchange rate either when the order is placed or when your institution processes the transaction. Shea Glam has no control or influence over this rate or process. If you have any further questions regarding exchange rates, please contact your financial institution.
CUSTOMS & IMPORT FEES
Customs and import fees may apply to international orders. These fees fluctuate based on country and order value. The customer is responsible for all customs and/or import fees. Customs and import fees may be due upon delivery. Shea Glam cannot lower the invoice value or send the order as a gift. This is a universal policy.
CANCELLATION & ORDER MODIFICATION POLICY
Shea Glam doesn’t accept canceled orders. Once your order has been submitted, we immediately begin processing and expedite order delivery. Since the order process moves very quickly, we are unable to make any cancellations or changes to submitted orders. Please review your order very carefully before submitting it.
RETURNS & EXCHANGES
If any item in a customer’s order is missing, incorrect, or damaged during shipping, Shea Glam will replace it with the same product that was originally purchased.
We accept returns up to 14 days after the date of delivery. We do not provide return labels for returns. The cost of shipping on return items is at your expense. However, if you choose to return your entire order, we will refund the original shipping cost. Refunds are issued within 2-7 business days after receipt of the return package. There is a 15% re-stocking fee on all returned items.
We honor exchanges up to 14 days after the date of delivery. Cost of shipping on return items is at your expense.
All offers are valid while supplies last. Shea Glam reserves the right to substitute any product at its discretion and the right to limit quantities and discounts without notice. Not valid for bulk orders. Discounts and coupons not valid for gift card purchases. Coupon codes must be applied at of checkout, and may not be applied retroactively to orders that have been processed or shipped. Only one coupon code may be applied per order. Free or discounted shipping offers are only valid to US orders, unless otherwise specified.
By using the Site, you consent to receiving electronic communications and notices from us. You agree that any notice, agreement, disclosure or other communication that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.
All copyrightable text, graphics, sound, downloads, software and other material (collectively, the “Content”), the selection, compilation, arrangement and presentation of all materials, and the overall design of the Site are copyrighted by us and protected by law. Copyright 2018, sheaglam.com. ALL RIGHTS RESERVED. You may print a copy of the Content on your computer only for your own personal, non-commercial home use, provided that you do not remove any copyright, trademark or other proprietary notices from the Content. Any other use of the Content is strictly prohibited. The Site may also contain content that is owned by third parties. You may use this content only as expressly authorized by the applicable owner.
We make every effort to maintain the accuracy and reliability of the Site, but we do not warrant or represent that it will always function or be error-free. We assume no responsibility or liability for errors or omissions on the Site or for problems with its operation. Your use of the Site is at your own risk. Without limiting the foregoing, THE SITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. Some jurisdictions do not allow the exclusion of certain warranties, so the above may not apply to you.
LIMITATION OF LIABILITY
In no event shall Shea Glam, its related companies, or each company’s directors, officers, employees or agents be held liable for any direct, indirect, incidental, special, consequential or punitive damages arising from or in connection with your access, use, or inability to use the site, any information provided by the site, or any transaction entered into via the site.
Some jurisdictions do not allow the exclusion of certain damages, so the above may not apply to you. If any authority holds any portion of this section to be unenforceable, then liability will be limited to the fullest extent permitted by applicable law.
You agree to indemnify and hold us, our related companies and all respective directors, officers, employees and agents harmless from any third-party claim or cause of action, including reasonable attorneys’ fees and costs, arising, directly or indirectly, in whole or in part, out of your access or use of the Site or your violation of any law or the rights of any person.
USE OF INFORMATION SUBMITTED
You agree that we may use any comments, information or ideas contained in any communication you may to us, without compensation or acknowledgment, , for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products and services and creating, modifying or improving the Site or other products or services.
We reserve the right, in our discretion, to modify, suspend or discontinue any part of the Site at any time, without notice or liability to you or any third party. We also reserve the right, in our sole discretion, to impose limits on certain features and services.
LINKS TO OTHER SITES
The Site may include links to third-party websites. We do not control and are not responsible for the content or privacy policies of any linked site, and the inclusion of any link on the Site does not imply our endorsement of it.
We reserve the right in our sole discretion to terminate or restrict your use of the Site, without notice, for any or no reason, and without liability to you or any third party.