We accept returns up to 14 days after the date of delivery. We do not provide return labels for returns. The cost of shipping on return items is at your expense. However, if you choose to return your entire order unopened, we will refund the original shipping cost. Refunds are issued within 2-7 business days after receipt of the return package.

Exchanges

We honor exchanges up to 14 days after the date of delivery. Cost of shipping on return items is at your expense.

There is a 15% re-stocking fee on all returned items.

Next Steps:

Please email diva@sheaglam.com for a return form prior to sending back your return(s).

Products that are exchanged or returned without this form will not be processed. Please note that Shea Glam does not cover the cost of returns.